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A Puppet report processor for sending alerts to Pagerduty.


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Version information

  • 1.0.1 (latest)
  • 1.0.0 (deleted)
released Jun 22nd 2016

Start using this module

  • r10k or Code Manager
  • Bolt
  • Manual installation
  • Direct download

Add this module to your Puppetfile:

mod 'pdsupport-pagerduty', '1.0.1'
Learn more about managing modules with a Puppetfile

Add this module to your Bolt project:

bolt module add pdsupport-pagerduty
Learn more about using this module with an existing project

Manually install this module globally with Puppet module tool:

puppet module install pdsupport-pagerduty --version 1.0.1

Direct download is not typically how you would use a Puppet module to manage your infrastructure, but you may want to download the module in order to inspect the code.



pdsupport/pagerduty — version 1.0.1 Jun 22nd 2016



A Puppet report handler for sending notifications of failed runs to PagerDuty. It includes sending all log data in the details section of the API call.

Installation & Usage

  1. Install this module on your master node: /opt/puppetlabs/bin/puppet module install pdsupport-pagerduty

  2. Install the gem dependencies on your master node:

    • /opt/puppetlabs/server/bin/puppetserver gem install puppet
    • /opt/puppetlabs/server/bin/puppetserver gem install json
    • /opt/puppetlabs/server/bin/puppetserver gem install redphone
  3. Manually install pagerduty.rb to /opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/reports/ by copying the script into the directory. This is due to the Puppet issue documented here

  4. Create a Puppet specific service that uses the Puppet integration in PagerDuty

  5. Add the pagerduty class to your master node's main manifest:

     class { 'pagerduty': }
  6. List pagerduty as a report handler on your master node in puppet.conf:

     reports = pagerduty
  7. Enable pluginsync and reports on your master and client nodes if it is not already:

    You can manually enable in puppet.conf:

     report = true
     pluginsync = true
     report = true
     pluginsync = true

    Or you can enable within the pagerduty class in your master node's manifest:

    class { 'pagerduty':
      pagerduty_puppet_reports    => 'store,http,pagerduty',
      pagerduty_puppet_pluginsync => 'true',

    Note: The step above is optional. These settings are true by default as of Puppet 3.0.0.

  8. Restart the puppetserver service

  9. Move the pagerduty.yaml.erb template into your master node's confdir and rename the file pagerduty.yaml

    mv /etc/puppetlabs/code/environments/production/modules/pagerduty/templates/pagerduty.yaml.erb /etc/puppetlabs/puppet/pagerduty.yaml
  10. Edit your pagerduty.yaml file and add your Puppet service's integration key from PagerDuty

    :pagerduty_api: 'INSERT_INTEGRATION_KEY_HERE'
  11. To test that a failed run will trigger a PagerDuty incident, edit the pagerduty module’s init.pp manifest and uncomment lines 9-13

    if ! defined(Service[$pagerduty_puppet_service]) {
      service { $pagerduty_puppet_service :
        ensure => running,
  12. Run the Puppet client and sync the report as a plugin: /opt/puppetlabs/bin/puppet agent --test


James Turnbull


Author:: James Turnbull (<>)
Copyright:: Copyright (c) 2011 James Turnbull
License:: Apache License, Version 2.0

Licensed under the Apache License, Version 2.0 (the "License");
you may not use this file except in compliance with the License.
You may obtain a copy of the License at

Unless required by applicable law or agreed to in writing, software
distributed under the License is distributed on an "AS IS" BASIS,
See the License for the specific language governing permissions and
limitations under the License.